As IDETruth, we’ve developed an innovative application tailored for effective community management, providing specialized tools for principal users, citadel administrators, and residents to ensure comprehensive oversight, efficient administration, and enhanced user engagement.
Characteristics:
Principal User Role: Comprehensive Control and Oversight
Offers a holistic dashboard view, displaying vital metrics like resident count, citadels, and alarm statistics.
Manages residential citadels effectively, with functionalities to add, edit, delete, and review them.
Oversees global incidents and manages citadel-specific incidents.
Handles user management, including supervisors and residents.
Citadel Administrator: Focused Community Management
Accesses a tailored dashboard highlighting resident numbers and a detailed alarm log.
Oversees incident management with historical data and live updates via a visual map interface.
Manages community alarms, compiles global incident reports, and tracks false positives.
Administers resident user accounts, including additions, edits, and deletions.
Resident (Mobile App User): Engaged and Informed
Empowered to report incidents instantly using a panic button.